The The mediating Role of Quality Literacy In The Relationship Between Employee-Organızation Congruence and Sustainable Performance Within A Himss Level 7 Healthcare Institution
DOI:
https://doi.org/10.5281/zenodo.18095055Keywords:
Digital Hospital, Employee-Organizational, Quality Literacy, Sustainable PerformanceAbstract
By examining the impact of this effective employee-organization fit on sustainable performance, it is expected that the role of quality literacy as a mediator will continue. The cross-sectional study was conducted with 165 healthcare personnel working in a HIMSS Level 7 digital hospital. Data were collected using the "Person-Organization Fit Scale," the "Quality Literacy Scale," the "Sustainable Performance Scale," and a formula containing information on sociodemographic nutritional characteristics. The obtained data were analyzed using SPSS 27.0 and the Hayes 2025 plugin. Significant positive changes were found between employee-organization fit, sustainable performance, and quality literacy. Furthermore, according to the instrumentality analysis, the role of a certain level of quality literacy plays a role in the impact of sustainable performance on employee and organizational well-being. When the main study variables differed according to occupational and personal variables, a significant difference was observed only between the quality literacy measurement score and income level. Overall, the research results emphasize the expansion of considering digitalization, quality management, and human resources practices as sequential elements in the healthcare sector.
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